Answers to Your Most Common Questions

Clear, honest guidance to help you understand our services and how we support families during life’s major transitions.

Frequently Asked Questions

We understand that estate liquidation, downsizing, senior relocation, and home clean-outs can feel overwhelming. Below are answers to the questions we hear most often. If you don’t see your question, please contact us — we’re always here to help.

Common Questions

What services do you offer?

We provide estate sales, CTBids online auctions, downsizing, senior relocation, resettling, space planning, decluttering, home clear-outs, donation coordination, and real estate prep.

What areas do you serve?

Chesapeake, Virginia Beach, and surrounding communities.

Do you offer free consultations?

Yes. Every service begins with a free in-home or virtual consultation.

Estate Sales & CTBids Auctions

How does an online estate sale work?

We sort, organize, photograph, describe, and list items on CTBids. Buyers bid online, then pick up items at a scheduled time.

Why do you use online auctions instead of in-person estate sales?

CTBids offers larger buyer reach, better security, competitive bidding, weather-proof sales, cleaner results, and usually higher net returns.

How long does it take to set up an online auction?

Most sales take 2-3 days to prepare, depending on the size of the home.

Do you use buyer premiums or hidden fees?

CTBids includes a small buyer’s premium, which helps offset operational costs and allows families to keep more of the proceeds.

What items sell best online?

Jewelry, coins, tools, collectibles, antiques, décor, furniture, electronics, vintage toys, and military memorabilia perform very well.

How do buyers pick up their items?

We manage a structured, safe, and efficient pickup day with appointments or controlled flow.

Downsizing & Decluttering

Can you help sort items into keep, donate, or sell categories?

Yes — we handle room-by-room sorting and decision support.

Do you help with paperwork, photos, and sentimental items?

Absolutely. We are patient and compassionate, especially during emotional decisions.

Can you donate items on our behalf?

Yes. We work with local charities, veterans’ organizations, and thrift stores.

Senior Relocation & Resettling

Do you help seniors move into assisted living?

Yes — we specialize in safe, compassionate senior relocation.

Can you handle packing and unpacking?

Yes. We pack, coordinate the move, unpack, organize, and set up the entire new space.

Do you do floor planning for the new home?

Yes. We create custom space plans so items fit safely and comfortably.

Do you work with out-of-state families?

All the time. We regularly help families who live across the country.

Home Clear-Outs & Real Estate Prep

Do you clear the entire home?

Yes — we can remove all remaining items and leave the home broom-clean.

Can you prepare a home for listing?

Yes — we help with staging recommendations, decluttering, and cleaning support.

Do you work with realtors?

Yes. We regularly coordinate with local realtors, investors, and property managers.

Pricing & Payments

How much does your service cost?

Pricing varies based on the size and complexity of the project. We provide clear, upfront estimates during the free consultation.

Do you take a percentage of an estate sale?

Yes — online estate sales and auctions are typically percentage-based, depending on the size of the estate.

Do you offer bundled services?

Yes — bundling downsizing, auctions, and clear-outs can reduce overall cost.

Logistics & Scheduling

How soon can you start?

Usually within 1–2 weeks, sooner for urgent situations.

Do we need to be present during the process?

No. Many clients prefer not to be present, especially during clear-outs or auctions.

Do you handle hazardous materials?

We handle most household materials but cannot remove chemicals, fuel, or certain industrial supplies.

Still Have Questions?

We’re here to help you every step of the way.

757-320-2918

Serving Chesapeake, Virginia Beach, & surrounding areas

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